Privacy Policy

Last Updated: September 2026

Rigero respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our products or when you contact us directly. We also collect specific information when you enroll in our automated services.

Membership Program Data

Signing up for our monthly membership requires us to collect specific information to process your Auto-Ship, Autopay, and Auto-Reminders. The information collected on this form includes your first name, last name, email address, phone number, shipping address, water body type, and payment details.

How We Use Your Information

We use personal information collected via our website for a variety of business purposes.

  • Processing your membership enrollment and recurring billing.
  • Shipping your beneficial bacteria deliveries on schedule.
  • Sending administrative information, such as Auto-Reminders and seasonal maintenance recommendations.
  • Responding to customer service requests and providing support.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share data with trusted third-party service providers who perform services on our behalf, such as secure payment processing and order fulfillment.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. Payment details submitted through our Membership Program form are encrypted and processed through secure, compliant third-party payment gateways.

Contact Us

If you have questions or comments about this policy or your personal data, please contact us using the following details:

  • Rigero
    9084 General Drive,
    Plymouth, MI 48170
  • Phone: (855) 755-0445
  • Email: info@rigero.com